FAQ
Simple answers to the questions people ask most.
What happens to my $750?
It's a refundable authorization hold on your card, not money toward the car. No money moves when you submit an offer, and nothing is taken from your account. Backing your offer with a hold tells dealers you're a serious buyer ready to purchase. If your offer expires without a purchase, or you decide to cancel, the hold is released.
Does this affect my new car warranty?
No. Your car comes from a franchised new car dealer, the same as walking into a showroom. The factory warranty is exactly what it would be on any new car from that dealer.
Can I still use manufacturer rebates?
Yes. Rebates come from the manufacturer, the same as with any new car purchase. The price you name excludes any rebates. Any rebates you qualify for will be applied toward the purchase price to reduce the net cost of the vehicle to you.
What's a Close Match vehicle?
A Close Match is a vehicle very close to your spec that the dealer wants to see if you'd consider. Same trim, maybe a different color, or an option or two, at the dealer's own vehicle purchase price. It's not a negotiation. Your original offer stays live, and you can take the Close Match vehicle or just ignore it. See our Close Match vehicle policy for the full rules.
What happens if a dealer accepts?
Once RevX verifies the dealer's acceptance, your offer becomes a commitment to buy that car at the price you named. So while your RevX offer is live, we recommend not actively car shopping elsewhere at the same time.
What if I change my mind after a dealer accepts?
You can cancel your offer anytime before RevX verifies a dealer's acceptance, and your hold is released. Once RevX verifies the acceptance, your offer is a commitment to buy that car at the price you named, and the cancel option goes away. If you back out after that point, the hold may be charged under our Buyer Terms. A person at RevX reviews every case, so if something comes up, email David at david@revxautos.com before you walk away.
What do I do if my offer expires?
If your offer runs its course without a match, it expires and the hold is released. You can make a new offer any time from the Models page.
Can I change or cancel my offer?
Yes. You can adjust your price or extend how long it stays live from your dashboard. You can also cancel it in one click before a dealer's acceptance is verified, which ends the offer and releases your hold.
Still have questions?
We're a small team and we're here to help. Email David directly at david@revxautos.com.